legal
privacy policy
last updated · 18 june 2026
this policy explains what information play grid collects, how we use it, and the choices you have. by using the site, you agree to this policy.
1. information we collect
account & contact details: your name, email, and — if you sign in with google — your basic google profile.
order details: your shipping address, phone number, and what you bought.
payment details: handled directly by stripe. we receive a confirmation and the charged amount, but never your full card number.
technical data: approximate location from your ip address (used to show local currency) and basic, privacy-friendly usage analytics.
2. how we use your information
to process and ship your orders and send confirmations and receipts.
to provide customer support and respond to your enquiries.
to operate, secure, and improve the site.
to meet our legal, tax, and accounting obligations.
3. who we share it with
stripe — payment processing. shopify — order and product management. resend — transactional emails (confirmations, password resets). google — sign-in, if you choose it. vercel — hosting and basic analytics.
we share only what each provider needs to do its job, and we do not sell your personal data.
4. cookies & similar technologies
we use a small number of cookies to keep you signed in and remember your preferences, plus privacy-friendly analytics to understand site usage. you can control cookies through your browser settings.
5. data retention
we keep your account and order information for as long as your account is active, or as needed to provide our services and meet legal, tax, and accounting requirements.
6. your rights
depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to certain processing. to make a request, contact us using the details below.
7. international transfers
your information may be processed in countries other than your own, including by the service providers listed above. we take steps to keep it protected wherever it is handled.
8. children's privacy
the site is not directed to children under 16, and we do not knowingly collect their personal data.
9. changes to this policy
we may update this policy from time to time. the "last updated" date shows when it last changed.
questions about your privacy or this policy? contact us at playgridofficial@gmail.com.